Corporate Guidelines
Company policy of Hellma Materials GmbH
1. customers
Satisfied and successful customers are the benchmark for our actions; they determine our future.
We recognise wishes and future tasks at an early stage and solve them competently and reliably. We gain customer satisfaction and customer loyalty through:
- Collaboration based on partnership, trust and ethical principles
- reliable, on-time and error-free delivery to ensure the success of our customers
- Courteous and friendly cooperation
- Demand-orientated realisation of problem solutions
- constant exchange of experience with them
2. employees
The expertise, commitment, creativity and integrity of our employees are the most important elements of our company’s success. We help our employees to improve their performance through training and further education, ensure safety in our workplaces and strive for fair, performance-related remuneration.
We motivate our employees by
- trust them according to the principle of control is good, trust is better
- treat them fairly, inform them openly and listen to them
- aretolerant of errors and see mistakes as an opportunity for innovation and improvement
- Promoteindependent entrepreneurial behaviour by transferring competence and responsibility
- guide them in a goal-oriented manner and recognise exceptional performance
- promote their professional development and support mutual learning
- use them where their strengths lie
- Create an innovation-friendly working environment
- Commit ourselves to ethical business behaviour
- Do not allow discrimination
We expect:
- Commitment, enthusiasm and customer-orientation, independent action, healthy willingness to take risks
- friendly and fair dealings with each other according to the principle of talking to each other and not about each other
- Integrity, openness and moral courage
- Comprehensive entrepreneurial thinking and action
- Responsible handling of expertise and trade secrets
- question the status quo and develop new solutions through continuous improvement
We work together respectfully and constructively on a friendly basis.
3. products and quality
Our claim to be a quality leader includes the highest level of commitment from the first to the last contact with our customers and business partners:
“Made by Hellma Materials” stands for:
- The comprehensive fulfilment of customer wishes
- The fulfilment of the highest quality standards and on-time deliveries
- Competitiveness in which we are always one step aheadof the competition
- Technical advice for customers and comprehensive service
- Continuous improvement of the effectiveness of the quality management system
We want satisfied customers who can rely on our quality. We focus on technical progress, safety and environmental friendliness.
4. competitors
- Competitors are a challenge and an incentive for us to perform at our best.
- We strive for fair competition.
- We respect their intellectual property.
- We are in sporting competition with them.
5. environment and resources
- Our products and processes should be environmentally friendly and conserve resources.
- We want to actively contribute to the protection and improvement of our environment.
- Through our behaviour, we want to show that economy and ecology are not a contradiction in terms.
- Substitution of environmentally hazardous substances from the production process.
- Reduction of specific energy consumption through comprehensive energy management documented in the guidelines for our energy policy:
- In order to achieve continuous improvement of the EnMS and the energy efficiency of Hellma Materials GmbH, we are firmly convinced that sustainable management is the basis for the long-term success of our company. Sustainability also explicitly refers to the careful and conscious use of resources and energy consumption.
- We are committed to reducing our energy consumption and our energy-related performance in the long term and increasing our energy efficiency in a continuous improvement process. The EnMS in accordance with DIN EN ISO 50001 will contribute to the realisation of these goals. We ensure that the requirements contained therein are implemented at Hellma Materials GmbH in compliance with the standard and that the processes within the EnMS are continuously reviewed and improved.
- Compliance with legal and other external requirements is a matter of course for us.
- Our energy policy forms the framework for the definition and evaluation of energy-related objectives and the resulting action plans. In this context, the top management of Hellma Materials GmbH ensures that the resources and information required to set up and maintain the EnMS are made available in appropriate proportions.
- We undertake to define energy efficiency criteria for the procurement of energy services, systems, facilities, plants and energy as part of the EnMS and to communicate these to our suppliers and partners. When designing new systems, the consideration of energy-efficient options is a matter of course.
- We plan strategically and operationally, set ourselves targets and monitor target achievement. We take action in the event of deviations and recognise potential for improvement. We fulfil applicable (legal) requirements in the area of energy. Ensuring the improvement of energy-related performance through a continuous improvement process is an integral part of our corporate culture and an obligation for us.
- Our employees are an integral part of what we do. We oblige all employees to actively participate in environmental protection and energy saving. We support them through education and training, ensure an open working atmosphere and operate the suggestion programme as an active suggestion scheme.
6. public
- We fulfil a special social responsibility in our region.
- We support peace, diversity and the social integration of people and respect other cultures.
- We are committed to volunteering for the common good as far as we are able.
7th shareholder
We honour the trust placed in us by our shareholders by
- we manage your company with high ethical standards in a professional, committed and responsible manner
- we handle the available equity carefully
- we achieve sustainable profits and increases in value
- we seize opportunities, but avoid risks that could jeopardise our existence
We expect our shareholders to promote the further development of their company and to support the preservation and creation of new jobs.
8. suppliers and lenders
- Our relationships are based on mutual respect and trust and are geared towards the long term.
- We evaluate the performance of our suppliers and lenders according to demanding but fair standards.
- Our procurement market is international.
- We want to limit ourselves to a small number of financial partners and work with them in a trusting, open and cooperative manner.
Jena, 27 May 2020
